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Welcome to Your First Visit

We’re glad you’re here! Please follow the steps below to get ready for your first visit . If you have any questions please don’t hesitate to call us at 678.310.6631 (GA) or 335.567.3001 (NC).

Before Your Appointment

  1. Check Your Email
    You’ll receive a welcome email from 1 Alliance Counseling & Psychotherapy Services powered by Simple Practice with a link to your Client Portal.
  2. Complete Your Intake Forms
    • Log in to your Client Portal.
    • Fill out and sign all required forms (Demographics, Client Service Agreement, payment authorization, etc.). The Release of Information form is optional. However, if you are participating in couples or family counseling, you are required to complete the Release of Information form for your significant other / family member.
    • Upload a photo of your ID and insurance card (if applicable) in the client portal.
    • Please remember to complete and submit online forms prior to your first appointment.
  3. Confirmation of Your Appointment
    • You’ll get an automatic confirmation and reminder with your appointment details.
    • For telehealth visits, the secure video link will be included in that message.
  4. In-Person Appointments
    • Arrive 10 minutes early. Please make sure you previously completed all paperwork requested online on the simple practice portal.
  5. For Telehealth Appointments
    • At your scheduled time, click the link in your reminder email or log into your Client Portal and click “Join Video Session.” Enter your name if prompted to access the virtual waiting room.
    • Go to “Services – Telemental Healthcare” for complete instructions.
    • Please make sure you previously completed all paperwork requested online on the simple practice portal.

Office Location

Alpharetta – GA : 5755 North Point Parkway, Suite 101, Alpharetta, GA 30022

Telemental Health

Telemental Health offered in Georgia and North Carolina. For more information on our telemental health service and how to participate please visit our telemental health page.

Thank you for choosing 1 Alliance Counseling & Psychotherapy Services!

Feel free to call us at 678-310-6631 in GA or 335.567.3001 in NC if you have any questions.